Eagle Rock Community Acupuncture

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Tuesday:  11 - 7
Wednesday: 3 - 7
Thursday:  2 - 8
Friday: 10 - 2
Saturday:  10 - 2

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2042 Colorado Blvd.
Los Angeles, CA 90041
(323) 255–2700
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Welcome

Welcome to Eagle Rock Community Acupuncture
Please take a minute to read this introduction to our clinic and to our community. We are delighted that you are interested in joining us!

What is different about ERCA clinic?
Most acupuncturists in the U.S. treat patients on tables in private rooms. This differs from China where acupuncture usually occurs in a community setting. In our clinic we use recliner chairs set up in an open area creating a soothing and relaxing atmosphere. Treating patients in a community setting provides added benefits; friends and family members can come in together, and the group atmosphere creates a collective energetic field which can enhance the acupuncture experience. Treatments generally last between from 30 minutes to one hour, though modifications can be made if you have time constraints. Many people fall asleep, and wake feeling refreshed.

We offer a sliding scale
Many acupuncturists in the U.S. see only one patient per hour and charge $65 to $175 per treatment. They tend to spend a long time talking with each patient, going over lengthy medical records, asking many questions. The only way ERCA can make acupuncture affordable and still make a living ourselves is to streamline our treatments and see multiple patients per hour. Therefore, we have returned to the traditional approach: instead of asking you lots of questions, we rely on pulse diagnosis to diagnose and treat. This is how acupuncture is practiced traditionally in China – many patients per hour and very little talking.

Please see the form that explains our sliding scale. Because we have a sliding scale, we cannot do insurance billing (that’s the insurance companies’ rule). If you have insurance that covers acupuncture, we’ll be happy to give you a payment receipt, and you can submit it. ERCA exists because patients pay for their treatments – it is a sustainable community business model. We do not receive grants, state or federal funding, or insurance reimbursement.

Our Commitment to You
It is our intention for you to receive the appropriate number of treatments that you need to get better and to stay better. We will provide a safe and clean environment with skilled practitioners.

What We Need From You
  • Responsibility
    • ERCA does not provide primary care medicine. Acupuncture is an excellent complement to Western medicine. If you think you have a problem that is not “garden variety” (meaning, you are worried that you might have a serious infection, a malignant growth, or an injury that won’t heal), or if you want someone to go over the details of your medical history from a Western perspective, you need to see a primary care physician (MD, ND or DO). We can provide some excellent referrals, even if you have no insurance coverage. We can provide complimentary care for conditions which require a physician’s attention. Our treatments often benefit patients with such conditions as Multiple Sclerosis, Diabetes, Lupus, and the side effects of chemotherapy.

  • Flexibility
    • The community setting requires some flexibility from you. For instance, many patients have a favorite recliner. When we are busy, someone may be sitting in yours. Similarly, we have a few patients who snore. Other patients who dislike snoring bring earplugs to their treatments. We are grateful for this! Some of our patients even bring favorite blankets from home with them, because they prefer theirs to ours. That is fine with us. Basically, we need you to participate in making yourself comfortable in the community room before we arrive to treat you.

    **Let us know when you check in if you need to be somewhere at a certain time, and we will make sure you are out on time. Furthermore, when you feel that you are finished, simply give the acupuncturist a meaningful look and we will remove your needles right away.

  • Community Mindedness
    • The soothing atmosphere in our clinic exists because our patients create it by relaxing together. We appreciate everyone’s presence. This kind of collective stillness is a rare and precious commodity in our rushed and busy society. Maintaining this reservoir of calm requires that no one talk very much in the clinic space. If you would like to speak privately with a practitioner, please let us know. If you want to have a substantial conversation, we will probably need to schedule that separately and might need to do it by telephone.

    If you have questions about acupuncture and how it works – please ask us for the materials we have on the subject. Unfortunately, we can’t explain what every point does, or how acupuncture works while we are treating you – these are very large topics.

    Part of our success is that our patients learn the “routine” and take responsibility for their appointments. Re-scheduling and making payments happens at the front desk BEFORE each treatment, so you can relax and enjoy your treatment. Please take all your personal belongings, (bags, shoes, etc.) with you to your recliner. And, of course, PLEASE TURN OFF YOUR CELL PHONE.

  • Commitment
    • Acupuncture is a PROCESS. It is very rare for any acupuncturist to be able to resolve a problem with one treatment. In China, a typical treatment protocol for a chronic condition could be acupuncture every other day for day three months. However, every patient is unique and requires a course of individualized treatments.

    We are able to keep our prices low because of the extraordinary amount of marketing our patients do on our behalf – we do not have to advertise. Our patients are such effective marketers because they have first-hand experience of how well acupuncture works.

    On your first visit, your acupuncturist will suggest a course of treatment. This suggestion is based on our experience with treating different types of conditions. In order to receive the optimum benefit from acupuncture, it is important for you to commit to the recommended treatment plan. The purpose of our sliding scale is to help you make that commitment.

    And, finally…enjoy the space! We do, and we hope that Eagle Rock Community Acupuncture will be an important part of your community.

    Thank you.
    Eagle Rock Community Acupuncture Staff